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 f. +44(0)121 638 0010
support. 0906 7307001

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Support Contracts

IT Support

Whatever you require in terms of response, expertise, amount of cover, we have support solutions flexible enough to cover almost all situations

Telephone service
If you want to resolve your problem quickly, our technical helpline will help you achieve just that! Call on 0906 730 7001, all calls charged at £1.00 per min.

On-site support
1-4 hour callout in the West Midlands area, for all your on-site issues, we will appraise the situation, giving you an estimate of the work involved, and if appropriate, will resolve your problem with the minimum of disruption.

Maintenance Contract
If a more comprehensive service is required; you have a medium to large network, or have regular problems, you could benefit from a Concept Coders maintenance contract.

-Unlimited or support on named equipment
-Unlimited telephone support
-Credits for missed service levels
-Quarterly reviews of work undertaken
-Support for every Microsoft package plus additional named software
-Flexible payment terms
-Discount for annual payment upfront

(Exclusions apply)

Whatever kind of support you require, Concept Coders can build and provide the perfect solution. For further details you can call us on 0121 638 0000.

 

Current news

As an authorised Symantec Software Partner, we can now offer our customers great deals on all Symantec products including all the latest antivirus software to protect your computer, so for information on all prices, contact our sales team on 0121 638 0000.

For great deals on all Hewlett Packard and Compaq products, look no further than Concept Coders. As an authorised Hewlett Packard and Compaq reseller we can offer you all products in the HP or Compaq ranges, at competitive prices. For more information on any HP or Compaq products, please call our sales team on 0121 638 0000

Concept Coders brings you unlimited, IT/telephony CC Support contracts. We can support both PCs and Macs at very competitive rates, if we don't come out in the time agreed - we pay you!. For more information about our levels of support please follow this link to support.

Concept Coders now has a new technical support number that will link you directly with one of our experienced technicians. Call on 0906 7307001. All calls are charged at £1 per minute.

We are now a Netgear Authorised Powership Partner (NAPP). This now means that we are an officially recognised reseller of all Netgear products, including hubs, routers, switches, and wireless products.

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